We will be closed on November 28th and 29th for Thanksgiving | Maplewood Auto Inc
4

I drove in with a flat tire, and the man behind the desk was courteous, professional, and respectful. He is also responsible for the 2 stars. He informed me the tire repair would take 2-3 hours, which having patched tires, I knew was much longer than is needed. I called in after 4 hours for a status. The man told me the tire was patched but hasn’t been balanced or put back on the car, because the crew went to lunch. It is now 1:30 PM, 4.5 hours later and it still isn’t completed. The people are nice, but my experience with actual service is very poor. Update…. I will modify my review. After speaking with the representative when paying, I do believe this delay was due to miscommunication on my part. I work near this shop which led them to believe I had more time than I did… I’ve updated my stars as well. Service: Tires

Thank you for your review Tyler!

- Brazzeal Automotive
5

This auto shop felt very safe and trustworthy. They diagnosed my problems and are getting the parts to complete all my repairs. Service: Oil change

Thank you Mary for this review! Earning your trust is very important to our team.

- Brazzeal Automotive
5

Thank you Ron for your years of trust in us!

- Brazzeal Automotive
5

Thank you John!

- Brazzeal Automotive
5

Thank you Renee!

- Brazzeal Automotive
5

Extremely friendly, helpful, honest, and competent. They go out of their way to save me money. Love this place and highly recommend it.

Thank you Mark and we appreciate your trust and loyalty!

- Brazzeal Automotive
5

I could not be any happier with the customer service, vehicle service, timing, and price. I had not yet established a mechanic since moving to Tampa a few years ago, but could sense the integrity with my very first interaction. Big Bonus: Supporting a small, local business. Services: Oil change, Brakes, Auto battery replacement, Wheel alignment, Tire rotations, Vehicle safety inspection

Thank you for this great review Chuck!

- Brazzeal Automotive
5

Thank you Reginald!

- Brazzeal Automotive
1

Stopped here to get a check engine light from a sudden malfunction with my vehicle. Upon inspection they advised me of a 180 fee for the inspection, in addition to the cost of repairs. Most good mechanics build in their assessment into the cost, as most consumers don't come in and tell them how to do their job, and what they would need fixed. Felt pretty scammed, and the cost of the repair in comparison to the Firestone across the street was outrageous. I will never come back here again, and I would recommend avoiding this place unless you enjoy being nickel and dimed to death by fees for them simply doing their job. Services: Auto engine diagnostic, Engine repair

3

They are very expensive Service: Tires

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