I went to Brazzeal Automotive due to discovering a nail in my tire. The technicians told me the nail was no longer there, but the tire had gone flat and was unfortunately beyond repair. They presented me with options and texted me a copy of a proposal for the costs. I was able to click on the link and accept the proposed changes and costs. Once the new tire had been put on and my car was ready they called me. Since I was busy, I received another text message with the ability to pay my invoice online and never have to provide my credit card information over the phone. I picked up my car after hours by accessing a designated lockbox outside their store and I was given the code to the box. It was so easy! Thanks again for providing such amazing customer service! Services: Tires, General repairs & maintenance
Erin, we try to make servicing your vehicle as convenient as we can. Thank you for your trust and for sharing this!!
- Brazzeal Automotive