I've been a client at Brazzeal Automotive for 3 years, and their service is outstanding. I took my car in to repair the AC on a Friday afternoon at 4:30 pm. They tried to help me right away, but the issue was more complicated than expected and couldn't be fixed on the spot. They scheduled an appointment for the following Monday morning at 9:00 am. A couple of hours after dropping off my car, they sent me a text with a detailed diagnostic page, allowing me to choose which repairs to approve. Once repairs were completed, they sent me a link to pay online so I could pick up my keys from a lockbox after hours. Chris even followed up the next day by text to ensure everything was satisfactory. Of course, they fixed the issue. I highly recommend Brazzeal Automotive for their seamless and convenient customer experience!
Thank you, Thierry, for the fantastic review! We are delighted to hear about your outstanding experience at Brazzeal Automotive. Our team takes great pride in providing seamless and convenient customer service from start to finish. It is wonderful to know that you appreciated our digital communication and payment options. We are grateful for your recommendation and look forward to serving you for many more years to come!
- Brazzeal Automotive