We will be closed on November 28th and 29th for Thanksgiving | Maplewood Auto Inc
5

Came in for service. Had my car checked out and provided me with information on the cars I was looking at. Very, very helpful and I get a sense of trust with Rick.

Thank you Ernesto!

- Brazzeal Automotive
5

Rick is the Man!! He took care of me when I broke down on the Howard Franklin. He offered Great advice and information even when he wasn't sure if I was going to shop with them.

Tony, Our goal is to help our customers and most of the time we do that by working on their vehicles but sometimes it's just helpful advice. Thanks for recognizing that!

- Brazzeal Automotive
1

My wife and I moved into the Tampa area six months ago. If there's one thing that's difficult to find, it is a trust worthy auto mechanic. I recently took my truck in to be serviced and was told the front brakes (discs, calipers, etc.) needed to be replaced. I agreed and the work was done. Fast forward to today and my wife took her vehicle in and was told her brakes also needed replacing. I take no exception as they are/were the original stock brakes when the vehicle was purchased. What I DO take exception with is the premium we were quoted on the materials. I had a bad feeling about the cost of work charged on my truck. I felt it was extremely high. I was vindicated when my wife reached out to get another quote on her brakes: $350 v $650 quoted by Brazzeal!!!! $300 MORE than another local shop. I can't help but wonder how much I could have saved had I gone to another shop. Needless to say, we will not be returning to Brazzeal's as repeat customers. UPDATE: While my truck was with Brazzeal's, I had them investigate the steering wheel "play/drift" issue I was dealing with when the car was in motion. I figured it was an alignment issue. Brazzeal's told me that the gear box needed to be replaced and an alignment done. It was an additional $800 to perform that service. As I was already sticker shocked by the brake work mentioned above (which I now question was even necessary and at the very least was charged a HEAVY premium), I opted to forgo this work. Fast forward to today, I received a call from my new mechanic and was told that the gear box was absolutely fine and an alignment solved the steering wheel "play/drift" -- $85!!! STAY AWAY FROM THESE CROOKS!!!

5

Thanks for the great review. We truly appreciate your feedback.

- Brazzeal Automotive
5

In and out quickly. Great customer service, explained options and wasn't taken a back when I selected cheapest/quickest one.

Thank you Erik!

- Brazzeal Automotive
5

This place provides amazing customer service. I had an issue with my car, and after speaking with Rick I was put at ease. The service and welcoming attitude was so pleasant. I recommend Brazzeal Tires next time your car needs service. I promise you won't be sorry.... Great job servicing my car!!

Thank you Anthony!

- Brazzeal Automotive
5

Amazing service! I stopped in because I hit a curb and the undercarriage of my car was hanging. They promptly fixed it in 10 minutes and didn’t even charge. How refreshing and kind they were! I’m definitely going back since they helped this damsel in distress!

Thank you Christy!

- Brazzeal Automotive
5

Rick is a Godsend! I am so so thankful for everything this place has done for me! Today I had a service engine light come on, and they were able to quickly identify exactly what I needed! Rick helped me and put on brand new spark plug wires due to a misfire my car was experiencing! THANK YOU for truly being a TRUSTWORTHY auto shop! Y’all are the best!

Thank you Haley!

- Brazzeal Automotive
5

I came with a flat tire and Rick Karafas, Service Advisor got me right in, replaced my tire in no time without an appointment ! Thank you Rick

You are welcome Kristie and Thank you for the 5 star review, we are so glad we could help you!

- Brazzeal Automotive
5

If you're looking for honest good car repair come see Rick ive been using him for over 20 Years verry honest and does great work

Thank you Ray!

- Brazzeal Automotive

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