1

So, I went there this afternoon because I had problems driving over to Tampa this morning (I live in Winter Haven in Polk County). I got there at 4:45. I explained to the guy at the desk that I was not from the area and I was afraid to get on the Interstate because I didn't know if the tire would blow out on me on my way home. He told me that he couldn't check it, because he was all booked up for the night. He wouldn't even look at it to say, 'yes, it's safe to drive' or 'No, you need to get it changed.' I think that was very unethical. It's not like I pulled up and they were closing in 2 minutes, they didn't close for 45 minutes! I was a damsel in distress and was basically ignored.

Sierra, I apologize for the way you were treated here last night. We should have done more to try and help you and I have no excuse for our behavior. I hope you will except my apologies and if we can ever help you in the future please know that we owe you a favor. Sincerely, Chris Brazzeal

- Brazzeal Automotive
5

I had a significant service done here today, having four new wheels installed with TPMS, an alignment and an oil change. Don and Chris took great care of my car and both guys went well beyond simply providing great service. I'm definitely bringing my car here the next time I need work done on my ride.

Thank you Kevin! Taking care of our customers is our top priority.

- Brazzeal Automotive
5

My wife had a screw in her tire, I took it in to get it plugged. No up sell, no sales pitches for additional services. They patched the tire (better than plug) and had it ready in less than an hour for a more than reasonable price. Will only be going back to them here on out.

Thank you Nick!

- Brazzeal Automotive
5

Very trustworthy automotive shop.

Thank you Lima, Trust is the foundation for all of our relationships!

- Brazzeal Automotive
5

My son's car had mechanical difficulties which resulted in having to be towed to Brazzeal's Tire & Service for repair. This is the second time I have used them. Being from out of state, I wanted to find a reliable repair shop where my son and I could feel confident in the work being done. He’s a student at the University of Tampa and I am in Maryland. Having something major happen and not being in the same state is very stressful. Tom Sharpe provided a detailed explanation of the problem and reassured me that I was making the right decision in fixing the car. He treated my son and I with courteous and professionalism. I highly recommend Brazzeal’s Tire & Service. A BIG thanks to Tom for everything. We’ll be back. Hopefully not to soon though…:)

Thank you Emily for trusting us to take care of your son and his vehicle! Tom and the rest of our team work hard to make sure we are doing our best everyday.

- Brazzeal Automotive
1

Will you please explain why you left us this rating? We don't show you as a customer in our system.

- Brazzeal Automotive
5

Top notch service from both the sales representative and the gentleman who worked on my installation as well. The work was done in a professional manner and the timeline given was followed. Will certainly come back and recommend all my family and friends.

Thank you Tony for trusting us with your vehicle!

- Brazzeal Automotive
5

5

Thank you for your five-star rating. We always appreciate the support.

- Brazzeal Automotive
5

Absolutely incredible service and prices. I have been bringing my work vehicles there and am quite pleased. They can do everything and even reprogrammed new keys for me. My service adviser Tom has been a pleasure to deal with. I have background in the car business and they are very honest. I would highly recommend.

Glad we could help you Kit!

- Brazzeal Automotive

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